Compare · Coaches and bookings
SME AI Office vs Fresha
Fresha is booking and payments software for salons, spas and wellness teams with a client marketplace; SME AI Office is a free Singapore booking website with packs, PayNow and accounting.
Prices checked 30 September 2026
The short answer
Choose Fresha if you run a salon, spa or wellness team, want new clients from the Fresha marketplace, or need its card terminals, gift cards and online store. It has no free plan.
Choose SME AI Office if you are one coach in Singapore and want clients to pay by a free PayNow QR. Fresha Independent is SGD 28.95 a month before tax (SGD 347.40 a year), plus card fees. SME AI Office is free, with a small 0.5% fee only on card and automatic PayNow payments.
Side by side
| SME AI Office | Fresha | |
|---|---|---|
| Price | Free. A small 0.5% platform fee, only on card and automatic PayNow paymentsYour own PayNow QR and cash: no fee | Independent SGD 28.95 a month; Team SGD 18.95 a month per team memberPage says rates exclude 7.0% sales tax |
| Free plan | Yes, for good. Unlimited bookings and packs, no card needed | No free plan. 7-day trial |
| How clients pay | Free PayNow QR with amount and reference filled in. Cards through your own Stripe account0.5% on Stripe payments on Free, 0% on Pro 365, plus Stripe's fee | Online payments 3.29% + SGD 0.50 each; card terminals from SGD 499 |
| Session packs | Yes, on Free. The pack that ends soonest is used first | Packages and memberships on both plans |
| Reminders | Confirmation emails go by themselves. Reminders are one tap to WhatsApp, which you send | 20 free SMS or WhatsApp messages a month, then SGD 0.10 a text |
| New clients | Your own booking website and blog, listed on Google | Fresha marketplace; no fee on new or returning clients |
| Team | Built for one coach. A team of coaches: WhatsApp us | Unlimited team members on Team; Enterprise from 20 |
| Phone app | No app to install: runs in the browser on any phone | Business mobile app on both plans |
| Accounting and GST | Pack money held as paid in advance, then income per session. GST F5 on Pro 365 | Reporting, quotes and invoices on both plans |
Only on SME AI Office
- Free planYes, for good. Unlimited bookings and packs, no card needed
Which one fits
SME AI Office fits when
- You are one trainer or coach and want clients to pay you by PayNow with no fee.
- You want a free booking website and session packs, with no monthly fee.
- You want pack money and GST in your own accounting.
Fresha fits when
- You run a salon or spa with a team and want one system for all of them.
- You want new clients from the Fresha marketplace.
- You want card terminals, gift cards and an online store in one place.
Free. A small 0.5% platform fee, only on card and automatic PayNow payments.
Questions
Is SME AI Office cheaper than Fresha in Singapore?
For one coach, yes. Fresha Independent is SGD 28.95 a month before tax, and online card payments cost 3.29% + SGD 0.50 each. SME AI Office is free, with a PayNow QR that costs nothing. Card and automatic PayNow payments through your own Stripe account carry Stripe's fee plus a small 0.5%.
What is a free alternative to Fresha for personal trainers in Singapore?
SME AI Office Personal Coach is free in Singapore with no monthly fee, no card and no cap on bookings. Clients pick a free time, pay by a PayNow QR with the amount filled in, buy session packs, and ask for the same time every week.
Does SME AI Office take a fee on PayNow payments?
No. The PayNow QR SME AI Office makes for your business is free on every plan, and the money goes straight to your bank. Only automated payments through your own Stripe account carry 0.5% on the Free plan, and none on Pro 365.
Does SME AI Office have a marketplace like Fresha?
No. SME AI Office gives you your own booking website and blog, listed on Google, but no shared marketplace. Fresha lists businesses on its marketplace and says no fee applies to new or returning clients.
Can I move from Fresha to SME AI Office?
Yes. Send us your Fresha booking link and any client list you have, and we set up your services, hours, packs and clients free. Fresha stays open until you are happy. WhatsApp us on +65 9613 7676 and we help you move it over.
Fresha facts are from fresha.com/pricing, checked on 30 September 2026. Prices are as shown there. Fresha is a trademark of Fresha.com SV Ltd. SME AI Office is not connected with Fresha.