Compare · Shops, online stores and POS
SME AI Office vs Shopee
Shopee is a marketplace where shoppers search and you pay fees on each order; SME AI Office is your own Singapore website, shop, POS and back office, with no commission.
Prices checked 30 September 2026
The short answer
Choose Shopee if you need shoppers to find you: your listings sit inside a marketplace people already search, with Shopee's logistics and campaigns. There is no monthly fee, but after the 120-day new-seller waiver most non-Mall orders pay commission and a 3.27% transaction fee.
Choose SME AI Office if your customers already come from Instagram, WhatsApp or your shop and you want your own website, a POS, one stock count and accounting. A S$100 order paid by your PayNow QR costs S$0, against about S$17.44 in Shopee commission and transaction fees in most non-electronics categories.
Side by side
| SME AI Office | Shopee | |
|---|---|---|
| Price | Free. A small 0.5% platform fee, only on card and automatic PayNow paymentsYour own PayNow QR and cash: no fee | No monthly fee; commission, a 3.27% transaction fee and shipping fees per order |
| Free plan | Yes, for good. Website, shop, POS and stock, no card, no cap on sales; a small smeaio.com mark | Free to sell; 120-day commission waiver for eligible new sellers |
| Commission | No commission on any plan | 6.54% to 14.17% by category for local non-Mall sellers, GST includedFrom 28 Aug 2026; most other non-electronics 14.17%, or 10.90% on Promo Xtra |
| Transaction fee | No fee on your PayNow QR or cash; 0.5% on Stripe payments on Free, 0% on Pro 365 | 3.27% on every successful order, GST included |
| Example: a S$100 sale | S$0 when paid by your PayNow QR, on any plan | About S$17.44 at 14.17% commission plus 3.27% transaction fee, before shippingMost non-electronics, non-Mall, not on Promo Xtra, after the waiver |
| Finding shoppers | No marketplace traffic; customers come from your own links, social media and shop | Your listings sit inside the Shopee marketplace, where shoppers search |
| Delivery | Your own delivery fee, flat or by distance, or collect in store; no courier integration | Shopee Supported Logistics; the seller pays shipping fees by channel |
| Getting paid | PayNow QR payments go straight to your bank | Fees are deducted automatically after the order is completed |
Only on SME AI Office
- PriceFree. A small 0.5% platform fee, only on card and automatic PayNow payments
Which one fits
SME AI Office fits when
- Your customers already find you through Instagram, WhatsApp or your shop.
- You want your own website and a PayNow QR with no commission on each order.
- You sell at a counter too and want one stock count and accounting for both.
Shopee fits when
- You need new shoppers who are already searching a marketplace.
- You want Shopee's logistics and its campaigns and vouchers to drive orders.
- You are starting out and can use the 120-day commission waiver.
Free. A small 0.5% platform fee, only on card and automatic PayNow payments.
Questions
Is SME AI Office cheaper than Shopee in Singapore?
Per order, yes. On Shopee, a local non-Mall seller in most non-electronics categories pays 14.17% commission and a 3.27% transaction fee, about S$17.44 on a S$100 order after the 120-day waiver. On SME AI Office there is no commission, and an order paid by your PayNow QR costs nothing on any plan.
What is an alternative to selling on Shopee in Singapore?
Your own website and shop. SME AI Office gives a Singapore business a website at smeaio.com/s/yourname with an online shop, PayNow checkout, a POS for the counter and one stock count, on the Free plan with no commission. You bring the shoppers yourself, from Instagram, WhatsApp or your shop.
Can I sell on Shopee and SME AI Office at the same time?
Yes. You can keep Shopee for its shoppers and run your own website and counter on SME AI Office. SME AI Office does not sync with Shopee, so stock sold on Shopee is adjusted by hand. Linking marketplaces to one stock count is available as Done for you work.
Does SME AI Office bring me buyers like Shopee?
No. SME AI Office is not a marketplace, so customers come from your own links, social media and shop. Once your shop has three products it can be listed on the merchants page of smeaio.com, but that is not marketplace search. Shopee's strength is the shoppers already searching it.
Can I move from Shopee to SME AI Office?
Yes, and you can keep your Shopee shop too. Send us your Shopee shop link or a product spreadsheet, and we copy your products, prices and photos across and set up your website free, on any plan. WhatsApp us on +65 9613 7676 and we help you move it over.
Shopee facts are from Shopee SG Seller Education: Understanding Commission Fee, Shopee SG Seller Education: How fees are calculated, Shopee SG Seller Education: What are the fees for selling on Shopee?, checked on 30 September 2026. Prices are as shown there. Shopee is a trademark of Sea Limited. SME AI Office is not connected with Shopee.