Compare · Shops, online stores and POS
SME AI Office vs Lazada
Lazada is a marketplace where shoppers search and sellers pay commission and a payment fee per order; SME AI Office is your own Singapore website, shop, POS and back office.
Prices checked 30 September 2026
The short answer
Choose Lazada if you need shoppers to find you: your listings sit inside a marketplace people already search, with Lazada's delivery and collection points. There is no monthly fee and no commission for new Marketplace sellers' first 90 days; after that, commission and a 3% payment fee apply.
Choose SME AI Office if your customers already come from Instagram, WhatsApp or your shop and you want your own website, a POS, one stock count and accounting. A S$100 order paid by your PayNow QR costs S$0, against about S$16.90 in Lazada commission and payment fee with GST in most categories.
Side by side
| SME AI Office | Lazada | |
|---|---|---|
| Price | Free. A small 0.5% platform fee, only on card and automatic PayNow paymentsYour own PayNow QR and cash: no fee | No monthly fee; commission and a 3% payment fee per order, plus 9% GST |
| Free plan | Yes, for good. Website, shop, POS and stock, no card, no cap on sales; a small smeaio.com mark | Free to sell; no commission for the first 90 days for new Marketplace sellers |
| Commission | No commission on any plan | 6.5% to 12.5% by category for Marketplace sellers, before GSTFrom 4 Sep 2026; 12.5% for most categories if not on SPA, 10.5% on SPA |
| Payment fee | No fee on your PayNow QR or cash; 0.5% on Stripe payments on Free, 0% on Pro 365 | 3% of the final payment, including shipping paid by the buyer, before GST |
| Example: a S$100 sale | S$0 when paid by your PayNow QR, on any plan | About S$16.90 at 12.5% commission plus 3% payment fee, with 9% GSTMost categories, Marketplace seller not on SPA, after 90 days |
| Finding shoppers | No marketplace traffic; customers come from your own links, social media and shop | Your listings sit inside the Lazada marketplace, where shoppers search |
| Delivery | Your own delivery fee, flat or by distance, or collect in store; no courier integration | Lazada delivery and collection points, or a Delivered by Seller option |
Only on SME AI Office
- PriceFree. A small 0.5% platform fee, only on card and automatic PayNow payments
Which one fits
SME AI Office fits when
- Your customers already find you through Instagram, WhatsApp or your shop.
- You want your own website and a PayNow QR with no commission on each order.
- You sell at a counter too and want one stock count and accounting for both.
Lazada fits when
- You need new shoppers who are already searching a marketplace.
- You want Lazada's delivery network and collection points.
- You are starting out and can use the 90-day commission waiver.
Free. A small 0.5% platform fee, only on card and automatic PayNow payments.
Questions
Is SME AI Office cheaper than Lazada in Singapore?
Per order, yes. A Lazada Marketplace seller not on SPA pays 12.5% commission in most categories plus a 3% payment fee, both before 9% GST, about S$16.90 on a S$100 order after the first 90 days. SME AI Office takes no commission, and an order paid by your PayNow QR costs nothing on any plan.
What is an alternative to selling on Lazada in Singapore?
Your own website and shop. SME AI Office gives a Singapore business a website at smeaio.com/s/yourname with an online shop, PayNow checkout, a POS for the counter and one stock count, on the Free plan with no commission. You bring the shoppers yourself, from Instagram, WhatsApp or your shop.
Can I sell on Lazada and SME AI Office at the same time?
Yes. You can keep Lazada for its shoppers and run your own website and counter on SME AI Office. SME AI Office does not sync with Lazada, so stock sold on Lazada is adjusted by hand. Linking marketplaces to one stock count is available as Done for you work.
Does SME AI Office bring me buyers like Lazada?
No. SME AI Office is not a marketplace, so customers come from your own links, social media and shop. Once your shop has three products it can be listed on the merchants page of smeaio.com, but that is not marketplace search. Lazada's strength is the shoppers already searching it.
Can I move from Lazada to SME AI Office?
Yes, and you can keep your Lazada shop too. Send us your Lazada shop link or a product spreadsheet, and we copy your products, prices and photos across and set up your website free, on any plan. WhatsApp us on +65 9613 7676 and we help you move it over.
Lazada facts are from Lazada Seller Center SG: Lazada's commission fees, Lazada Seller Center SG: What is Payment Fee?, checked on 30 September 2026. Prices are as shown there. Lazada is a trademark of Lazada Group. SME AI Office is not connected with Lazada.