Help/Online Shop/Products
Add products
Each product has a name, a price and up to five photos. Sizes and add-ons are options the customer picks, and each can add to the price. If a size can sell out on its own, the shop counts stock for each size.
Screenshots use a fictional business and figures. Select an image to view it full size.
Add a product
Go to Products and press Add Product.
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Fill in the Product Name and Price (SGD). Add up to five Photos; the first is the one shown in the shop, and you drag them to change the order. Photos are shrunk for you, so a photo straight off your phone is fine.
A product with three photos. The first photo is the one in your shop. Type a Category, such as Bouquets or Gifts. Products are grouped under their category in your shop, with tabs across the top.
Pick a Badge if you like: Bestseller, New, Popular or Limited.
For Inventory, leave Unlimited, or choose Set stock qty and type how many you have. The count goes down each time an order is confirmed.
Lead Time (days) is only for a product that needs more notice than the rest of your shop. Leave it blank to use your shop’s own lead time.
Press Save Product.
Sizes and add-ons
In the same window, under Modifiers, press + Add. Give it a name, such as Size, and pick a type:
Single choice: the customer picks one, such as a size. Multi-choice: they can tick several, such as add-ons. Free text: they type something, such as a card message.
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Type each option and, if it costs more, the extra amount next to it. + Add option adds another. Quick fill has ready-made lists, such as Small, Medium, Large.
A size the customer must pick, two paid add-ons, and a card message. Switch on Required if the customer must choose before adding to cart.
In the shop, a product with options opens a sheet where the customer picks them. The price on the button adds up as they choose.
Stock for each size
When a size can run out on its own, switch on Track stock per option for that single-choice option. A Variants table appears, with one row for each size (or each colour and size together). Type the stock for each row, and a SKU if you use them.
When a row reaches 0, customers see that size as sold out and cannot add it. The other sizes keep selling.
Arrange your list
- Drag a product by its handle to change its order in the shop. Drag a category heading to move the whole group.
- Under each category, Add to adds a product straight into that category.
- The copy button on a row duplicates a product, options and all.
- Switch off Product is active (visible in store) to hide a product without deleting it.
- Export CSV downloads your whole product list.
Questions
When does stock go down?
When you confirm the payment, not when the customer adds it to their cart. A cash sale at the counter takes it off straight away.
What if I sell out of a product?
If you set a stock number, the product shows as out of stock at 0. With Unlimited, switch the product off until it is back.
Can one option change another option’s price?
No. Each option adds its own amount to the product price. Two options together add both amounts.
Next: Take and confirm orders · ← Online Shop