Part of Pro 365. No fee per job, per car or per mechanic.Contact us

Workshop 365

Photo it. Quote it.
They tap yes.

Open the job on the number plate, photograph what you found, and send the price to the customer’s phone. They approve it with a time against it, and the invoice is one tap away.

For car servicing, repair, tyre, aircon and bodywork shops. Part of Pro 365, from S$39 a month.1

WS-0141 · SLR 8823 K · Honda VezelApproved
09:12Booked in, 62,480 km on the clockMileage
09:48Front pads worn, lower arm bush splitIssue found
10:02Quote sent, S$610.40Waiting on the customer
10:41Approved on their phoneApproved

The photos go on from a phone in the bay. The quote goes out from the front counter.6

One job card: the car, the photos, the quote and the customer’s answer.2

One car.
One job card.

The booking, the photos, the quote, the approval, the parts, the invoice and the reminder months later all sit on the same record, so nobody has to remember what was said.

01

It comes in

Somebody picks a slot from your booking link at eleven at night, or you press Book a car in at the counter. The job opens on the plate, with every earlier visit under it.

02

The mechanic photographs it

Worn pad, split boot, the reading on the clock. Straight from his phone onto the job card, shrunk so it uploads quickly over the workshop wifi.

03

You quote. They approve.

Parts and labour, GST on top if you are registered. Send the link and they approve it on their phone, ask a question, or say not this time.3

04

Invoice, and see you in six months

Make the invoice from the approved quote. Close the job and the car’s next service is set, so it turns up on your chase list before it is due.

What comes out of
one job.

WS-0141 · SLR 8823 KCompleted
Photos on the job card4
Quote approved on their phone, 10.41amS$610.40
GST, added on top of parts and labourS$50.40
Invoice made from the quoteInvoicing
Filed against the customerContacts
Parts on the car, at what you paidS$214.00
Next service due6 months or 10,000 km
Left after partsS$346.00

No photo, no closing the job. Unless you switch it off, a job cannot move to Completed until there is at least one photo on it. That photo is what you show a customer who says the work was never done.

The price they agreed to is on record. The job card shows which quote was approved, when, and anything they wrote. A quote that has gone out cannot be edited, only replaced.

You see what the job left you. Parts come off the shelf at what your supplier charged, so every job card shows what it brought in and what is left after parts.4

How we compare

Workshop 365 vs
workshop software

Most workshops run on a whiteboard, an invoice book and a WhatsApp chat full of photos. The ones that move to workshop software get a good job card. What that software does not know is the rest of the business.

Workshop 365
Workshop software
Job card with photos from the mechanic’s phone
Yes
Yes
A quote the customer approves on their phone
Yes
Yes, on most
What each job left after parts, at what you paid
Yes
Rarely
The invoice in your P&L and GST return, with no export
Yes
Through an add-on, if at all
Payroll and CPF for your mechanics in the same login
Yes
No
A fee per job, per car or per mechanic
None
Often
Messages sent to customers by a machine
Written for you, you tap send
Yes, on some
What it costs
S$365 a year for every SME AI Office module, with no fee per job
A monthly fee, often per user or per location7

Price

Part of Pro 365.
S$365 a year, everything.

Workshop 365 comes with Pro 365, alongside every other SME AI Office module: invoicing, accounting, payroll with CPF, contacts and the rest. No fee per job, per car or per mechanic. We set every business up ourselves.

Pro 365, monthly
S$39 / month
cancel any time
  • Every SME AI Office module, Workshop 365 included
  • Unlimited jobs, cars and customers, with no fee per job ever
  • Unlimited photos and quotes
Contact us
Pro 365, yearly
S$365 / year
about S$30 a month, billed yearly
  • Every SME AI Office module, Workshop 365 included
  • No limits, and no fee per job
  • Every module we build later
Contact us
Today · Waiting on a customer2
WS-0143SKP 4412 D · Toyota CorollaQuote sent
WS-0144SGX 7730 L · Mazda 3Quote sent

Today shows what is waiting on somebody: new enquiries, quotes nobody has answered, and cars ready to collect.

The three lists that need you, on one page.

What jobs made · Last 3 months142 jobs
Brought inS$48,210.00
Parts cost youS$17,935.40
Left after partsS$30,274.60

Every finished job, what it brought in and what its parts cost.4

Features

Everything in it.

Booking in

  • Your own booking link to put on your website or send out: your services, and only the times you are free
  • Your opening hours, the days you are closed, how many cars you can take at once and in a day
  • Notice you need and how far ahead people may book
  • Confirm each booking yourself, or let it confirm straight away
  • Car is here turns a booking into a job card in one tap
  • Their own booking page, where the customer can see or cancel it
  • Enquiries: log the phone call, the walk-in or the WhatsApp that is not a booking yet, and open a job from it later

The job card

  • Open a job on the plate, however it is typed: SJH 1234 X and sjh1234x are one car
  • What the customer said, what we found, what we did and the parts replaced
  • Mileage at each visit, which only ever winds forward
  • Customer is waiting for it, flagged on the board
  • Notes about the car that stay with it from visit to visit
  • History: every step, when, and who moved it
  • Your own job numbers, with your prefix and starting number

The board

  • Every car in the shop in columns: Inspection, Quote sent, Waiting approval, Approved, In progress, Waiting parts, Ready
  • Move a job to any step, forwards or back, because real cars skip steps
  • Two people, one job: if somebody moved it a second before you, you are told rather than overwritten
  • Today: new enquiries, quotes waiting on a customer, and cars ready for collection
  • Search every car that has ever been in by plate, and export your jobs to CSV

Photos and checks

  • Photos straight from a phone, marked Mileage, Issue found, Before repair, After repair or Parts
  • Shrunk before they upload, so an 8 MB photo goes up in seconds
  • No closing a job with no photo, unless you switch that rule off
  • Your checklist of what gets checked on every car, added to a job with Use my list
  • What you found against each item, or Does not apply with a reason

Quotes and approval

  • Parts and labour lines, with GST added on top when you are registered5
  • Send it, and the link to paste to your customer is copied for you
  • They answer on their phone: Approve, Ask a question, or Not this time, with a reason if they like
  • Their answer and their words on the job card
  • A new quote replaces the one they have not answered, so they never approve an old price

Parts and suppliers

  • Parts on the shelf: what you have, what it costs you, what you charge, and where it lives
  • Running low and Time to order when a part drops to the number you set
  • Take a part off the shelf onto a job, at its cost
  • Every change to the count is recorded with a reason: stock came in, counted the shelf, damaged or lost, sent back
  • Supplier bills line by line: into stock, or bought for one car
  • What jobs made, after parts, over the last 3 or 12 months4

Getting them back

  • Close a job and the next service is set: after so many months or kilometres, whichever comes first
  • Due back: the chase list, as many days early as you choose
  • To send: the quote-ready and car-ready messages each job throws up
  • Your own wording for each message, with the name, plate and link filled in
  • Tap and WhatsApp opens with the words already in, and it is logged so nobody chases twice3

Your team and your accounting

  • Put somebody on a job from your team
  • A view-only seat sees the board, the job cards and the photos, but not parts costs, supplier bills or what jobs made6
  • The invoice is an ordinary SME AI Office invoice, filed against the customer, with the plate on it
  • Marked paid, it goes into your P&L and your GST return
  • The customer’s cars and jobs on their contact page, and a plate search on your contacts

This is not the end
of this module.

Ask for something and it gets built. Every account has a Feedback button that raises a real ticket, read by the person who writes the code. If it would help more than one Singapore business it goes into the module and lands in every account, usually by the next working day.

Need it to work with a tool you already use? Ask the same way. We check that it can be done and tell you straight. You subscribe, we build the connection, and you try it on your own account. If we cannot make it work, you get your money back.

Before you sign up, [email protected] reaches the same place.

From an SME AI Office customer

“An entry point for a small start-up, without being overwhelming.”

“Looking for an easy way to manage my small business, I came across SME AI Office. This solution has an entry point for a small start-up, not overwhelming, while having more sophisticated features for future scaled-up operations. Had a chance to speak to the founder Kevin and was greatly encouraged that he listens to his clients, big or small, and is always open to see how he can improve the client experience. SME AI Office not only provides a solution, but provides the relationship management as if you are a big corporate. Very glad to chance upon this software.”

Shirley Ong · Pangolin Creatives Pte Ltd

Read every review

It does not stop at the workshop

The rest of your back office is already here.

A job becomes a customer record, an invoice, revenue in your P&L and a line on your GST return, without you entering anything twice. Your mechanics’ pay and CPF run through the same payroll. It all comes with Pro 365, so none of that costs you a second subscription.

Booked→ Photographed→ Approved→ Invoiced→ Money in the P&L

That is what a dealership group pays six figures for and calls a DMS. Pro 365 is every module for S$365 a year, plus every module we build after you subscribe.

Questions

Frequently asked.

How much does it cost?

Workshop 365 is part of Pro 365, which is every SME AI Office module for S$39 a month, or S$365 a year paid yearly. There is no extra charge for it, and no fee per job, per car or per mechanic. There is a 14-day trial of the whole system: you can look around straight away, we check you are a real business, usually the same working day, and your 14 days start from there.

What is the difference between Workshop 365 and Workshop Custom?

Workshop 365 is the self-serve module on this page, part of Pro 365, about S$1 a day for everything. Workshop Custom is built around one workshop, with its own website design and domain, several locations and anything else that business needs, and it is priced for that business. See Workshop Custom.

Who is it for?

Car servicing and repair shops, and specialists: tyres and rims, aircon, bodywork and spray, audio and accessories. Anywhere a customer hands over a car, waits, and then asks why it costs what it costs. One bay or several, one mechanic or a team.

My mechanics are not going to use an app.

They do not need one. The job card is a page they open in their phone’s browser with their own login. What a mechanic does is take a photograph, which he already does, and tap the step the car has reached. The pricing, the quote and the invoice are done by whoever runs the front.

How does the customer approve a quote?

Press Send it on the quote and a link is copied for you to paste to them on WhatsApp. They open it on their phone and see the parts, the labour, the GST and the total, then press Approve, Ask a question, or Not this time. Their answer, and anything they wrote, appears on the job card with the time. Nothing is charged at that point; they pay when they collect.

Does it message my customers for me?

It writes the messages for you, in your own wording, with their name, the plate and the link already filled in. The quote-ready and car-ready messages wait in To send, and cars due for a service wait in Due back. You tap one and WhatsApp opens with the words already in, so a customer never gets a message you did not mean to send. Each one is logged so nobody chases twice.

Do you track parts stock?

Yes. A part comes in on a supplier bill at what you actually paid, goes onto a job, and comes off the shelf count as it does. Every change to the count is recorded with a reason, and you are told when a part is running low. That is also what makes each job’s figure honest: it is priced at this month’s cost, not last year’s list.

Can my mechanics see what parts cost?

That depends on the seat you give them. A view-only seat on Workshop sees the board, the job cards and the photos, and never parts costs, supplier bills or what jobs made. A seat that can also add photos and move jobs sees the costs too, so give that one to the people you would show them to.

How does it show up in my accounting?

Make the invoice from the approved quote and it is an ordinary SME AI Office invoice, filed against the customer, with the plate and job number on it. When you mark it paid it goes into your P&L, and its GST into your GST return. Supplier bills you record here are for costing parts and jobs; the parts spend reaches your accounting the way every other expense does, by scanning the receipt.

Do my customers need to download anything?

No. Your booking page, their booking and the quote they approve are web pages, opened in their phone browser from a link. There is nothing to install and no password to remember.

End the argument
at collection.

Photograph it, price it, and let the customer say yes on their phone before the work starts. Email us and we set you up ourselves.

  1. Workshop 365 is part of Pro 365: S$39 a month, cancel any time, or S$365 a year paid yearly, which works out about S$30 a month. Pro 365 includes every SME AI Office module, lifts every limit, and includes every module we build later. Workshop 365 is not sold on its own. Workshop Custom at smeaio.com/workshop-custom/ is a separate product, built and priced for one workshop.
  2. Every business, person, number plate and figure shown in the screens on this page is invented and illustrative.
  3. Nothing in SME AI Office sends a message to your customer on its own. Every message is written for you from your own wording and waits until somebody taps it, which opens WhatsApp with the words already in. The quote link is copied for you to paste. Approving a quote charges nothing; the customer pays against the invoice.
  4. What a job made is worked out after the parts on it, priced at what your supplier charged you. Your mechanics’ time is not taken off, because Workshop 365 knows what labour was charged to the customer, not what an hour of a mechanic’s time costs you. That lives in payroll, against a person rather than a car. Both figures are before GST.
  5. GST is added on top of the parts and labour on a quote only if your business is GST-registered on the day, at the rate that applies, so the quote and the invoice made from it carry the same total.
  6. Each team member has their own login and seat. A view-only seat on Workshop sees the board, the job cards and the photos. Adding photos, moving a job and pricing need a seat that can make changes, and that seat also sees parts costs, supplier bills and what jobs made, as do the owner and co-owners.
  7. Competitor prices are not stated on this site because they are not ours to keep current. Comparison correct to the best of our knowledge at the time of writing; if a row here is wrong, tell us at [email protected] and it will be corrected.