How much does it cost?
The Free plan is NZ$0 with no card, for up to 15 sales a month. Each session counts as one sale, including each week of a weekly slot. Pro 365 is NZ$9.90 a month, with no cap and everything else in SME AI Office. There is no per-booking fee and no cut of what you are paid.
Who is it for?
Anyone who sells their own time: personal trainers, coaches, tutors, massage and sports therapists, freelance stylists, music teachers. On your own, or with a small team.
I used Bookings. What changed?
Bookings is now Personal Coach. Your services, places, hours, bookings and settings are all still there, and your booking link has not changed. On top you get My day, Clients, Packages and Weekly slots.
How do clients pay?
By bank transfer. Your booking page shows your bank details, the amount and a reference to quote. The client pays from their banking app and taps to say they have paid, and you press Money received once you see it in your bank. The money goes straight from their bank to yours, so nothing is taken out of it.
How does a client use their pack?
They sign in on your booking page with the email they bought the pack with, pick a time, and choose Use my pack. There is nothing to pay, and a session comes off the pack.
Can I sell a pack in person?
Yes. Open the client in Clients, press Sell a pack, pick the pack and say whether they paid in cash or by bank transfer. They are emailed that it is ready.
How do weekly slots work?
After booking a session from their pack, a client taps Same time every week? and picks how many weeks. You open Weekly slots, see each week checked against your diary, move or untick any that clash, and press Book the ticked weeks. Each week uses one session of the pack. Stop the slot and every week still to come goes back on the pack.
What happens when somebody cancels, or does not turn up?
You set how late they may cancel for free. If they do not turn up, you choose the default: they lose that session, or they get it back. Either way you can change it for one person from their page in Clients.
Can I go to my clients’ homes?
Yes. Switch on going to the customer, and they type their address when they book. You can add a travel charge, and the time it takes to get there is kept free in your diary. On the day, My day shows the address with a Google Maps link.
Can clients pay first and let me arrange the time?
Yes. Tick Customer pays first, you arrange the time on a service. There is no calendar for that service: the client pays, answers the one question you ask, and it waits on My day under To arrange. You contact them, agree a time, and press Set the time. They get their booking email then.
Can I sell things too, like a kit or a book?
Yes. Add them to the Online Shop and they show on your website under Shop, with a Buy button that goes to the shop checkout. Pick up or delivery, paid by bank transfer.
How does it show up in my accounting?
A pack sold is money for sessions you have not given yet, so it goes on your balance sheet as Paid in advance, not yet used, rather than straight into income. Each session then moves its share into income once it happens. A single session paid on its own goes into your P&L when you confirm the payment. A refund is recorded as its own line.
Do my clients need to download anything?
No. Your booking page is a web page, opened in their phone browser from a link you share. They sign in with a code sent to their email, with no password to remember.
