Retail
Your shop. More possibilities.
Sell in your shop and online with one product list in SME AI Office. POS sales and online orders update stock and feed your accounts. Your shop, POS and inventory are free.
Your online shop, POS and stock are free. Your back office is S$365 a year.
Can my customers leave reviews?
Yes. Three days after an order is collected or delivered, each customer gets one email asking how it was. You can choose another day or switch it off. You decide which reviews show, and published ones appear as stars on your products and on your website.
One shop is the standard. Two or more, or something special: ask.
- The standardOne shop, free
- AskWhatsApp us
- CustomAll your tools in one system
Questions
What does SME AI Office do for a retail shop in Singapore?
It gives a small shop a POS on the laptop it already has, one product list with sizes, colours and stock for the counter and the website, stock counted across the shop floor and storeroom, and a website in one of four looks. Every sale, in the shop or online, goes into your accounting by itself.
Is it free for a retail shop?
Yes. The POS, products, stock and your website are on the Free plan: no monthly fee, no card and no cap on sales. Pro 365 (S$39 a month or S$365 a year) adds the full back office, including GST, staff payroll and the AI assistant.
How do my customers pay?
At the counter you record cash, PayNow, card or bank transfer, and can mix them in one sale. Online, customers pick: your own PayNow QR, which we make with the amount and order number filled in, with no fee; or card or PayNow through your own HitPay account, which confirms the order by itself (HitPay charges its own fee, and we add nothing). The money goes straight to you. Open a free HitPay account.
Do you take a commission on sales?
No. Your own PayNow QR, bank transfer and cash have no fee at all. Card and PayNow through your own HitPay account carry HitPay’s own fee, and we add nothing on top.
Are my shop products and my online products the same list?
Yes. One product list, with each size and colour at its own price and stock, feeds both the POS and your website, and online orders come off the same stock.
Can I ask customers for extra details at checkout?
Yes. Add up to five questions of your own, like their Telegram handle or the name on their PayNow, as a short answer or a pick-one list. Mark any as required, and the answers show on the order.
Can I use it for more than one shop?
One shop is the standard, and it can keep stock in more than one place, such as a storeroom. For two or more shops, WhatsApp us.










