F&B

Your own ordering website.
And the kitchen behind it.

A website customers order and book from, paid by PayNow. Behind it, the prep list, what every item costs to make, your ingredients and your waste, a counter till and a kitchen display. One back office.

Email us to get started See how it works

From your home kitchen to your first shop. Part of Pro 365, from S$39 a month.1

A small café seen from above with its walls cut away: diners at tables, the owner at the counter serving a customer, a cook in the kitchen, shelves of ingredients in the store room and a desk with a laptop at the back, all joined by gold lines. — One outlet. One system. An order from the website, the counter or a table goes to the kitchen, takes its ingredients off the shelf and lands in your books, without typing it twice.4

Watch the 46-second film

One outlet. All working together. A 46-second illustrated film with synthetic narration and captions.

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Read the video transcript

You opened one café. Why does it feel like five jobs? Bring it together with SME AIO. Your own website, table bookings, QR ordering and counter sales, connected to one kitchen display. Know your recipe costs. Confirm payment, and ingredients update. Record waste, and see what it costs. Sales and food costs flow into your accounts. Less retyping, more time for your café. One outlet, one connected system. F&B AIO, in Pro 365. S$365 a year.

Not a café yet? Good.

Start at home.
Grow into a shop.

You do not need a restaurant to use F&B. Use only the parts your business needs today. The rest waits until you need it.

Home kitchen

Take orders from home

Your own ordering website, paid by PayNow. Pickup points or delivery, on the days and times you choose. A prep list for each day, so nobody adds up orders at midnight.

Pop-up or market

Sell on the spot too

Everything from home, plus the counter till for sales at a market, a pop-up or your doorstep, cash or card. Walk-in sales and website orders land in the same books.

Café or restaurant

Open the doors

Everything before, plus table bookings, ordering by QR at the table and a kitchen display that shows website, counter and table orders in one queue.

Same system, same S$39 a month. When you open a shop, nothing moves: your menu, customers and books are already there.1

Picture needed here: the same baker at home, at a market stall, then in a café

Paste this into ChatGPT with public/assets/aio/fnb-map.jpg attached as the style reference. Save versions as marketing-images/fnb/sizes-v1.png, then export the chosen one to public/assets/aio/fnb-sizes.jpg. Only you can see this box: it is hidden on smeaio.com.

Match the style of the attached picture exactly: a premium, warm, tactile miniature 3D illustration, like a still from an animated feature film. Create ONE clean landscape 16:9 image showing THREE separate miniature cutaways side by side, left to right, each a little bigger than the one before, like the same business growing up. Each is seen from an elevated three-quarter view with its walls partly removed, and each floats on its own soft contact shadow with clear space between them. 1) LEFT, smallest: a Singapore HDB flat kitchen, a home baker in a mustard apron boxing a cake on the counter, an oven, a phone propped on the counter, a stack of cake boxes by the front door ready for pickup. 2) MIDDLE: a weekend market pop-up stall under a small canopy, the same baker in the same mustard apron handing a box to a customer, a glass cake display and a small tablet till on the table. 3) RIGHT, largest: a small café shop unit, a few tables of diners, the same baker at the counter serving a customer, a cook in an open kitchen behind, shelves of flour and ingredients, a small desk with a laptop at the back. Warm lamps, wood, plants, friendly lifelike small characters. All three sit on one plain warm ivory #FBF6EC background with clear space at the edges; every miniature is fully visible. No text, letters, numbers, logos, signs, labels, arrows, lines, charts or floating cards anywhere; no borders or panels.

Set up your menu once.
Then just cook.

Your menu, your pickup times and your PayNow details go in once. After that, orders arrive, the lists write themselves, and the books keep up.

Choose your look

Two website templates and six colours, with your photos, story, FAQ and reviews. It lives at your own link, or on your own domain.

Customers order and pay

Pickup or delivery, a collection day and time, choices like a size, a spice level or a message on the cake. Paid by PayNow, straight to you.3

You make it

The prep list adds up each day. Confirm a payment and the recipe takes the ingredients off your shelf.

It is in your books

The sale and what it cost to make land in your P&L on their own, so you can see what each item really earns.4

What comes out of
one order.

Order WSH-0142 · Burnt cheesecake, 8 inchCollected

Ordered on your website, collect Saturday 12pmS$58.00

Paid by PayNow, you confirm itThu 9:14pm

On Saturday's prep list, with "Happy 60th, Mum!"1 of 14

Ingredients taken off your shelf by the recipeS$17.40

Ready on the kitchen display, customer emailedSat 11:40am

Sale in your P&L, cost of making it beside itSame day

What you kept on this cakeS$40.60 · 70%

Nobody adds up orders at midnight. The prep list counts every item and every choice for each day, and shows what is still waiting for a payment check.

You finally know your margin. A recipe says what it uses and how many it makes; the cost comes from what you actually paid for the flour, the chicken or the coffee beans.

And you see your waste. Throw away a burnt tray or spoilt milk, count what is left now and then, and the gap between what orders used and what left the shelf shows up in dollars.

How we compare

F&B vs
an ordering site

A simple ordering site takes the order and stops there. Everything after it, the lists, the costs, the stock and the accounts, is still yours to do by hand.

F&B

A home ordering site

Your own website, paid by PayNow

Yes, two templates, on your own domain if you like

Yes

What to make for each day

A prep list, choices counted

A list of orders to add up

What each item costs to make

From your recipes and real prices

A spreadsheet, if you have one

Ingredients and waste

Taken off as you sell, waste in dollars

Table bookings, a counter till, a kitchen display

Yes, and ordering at the table by QR

Your accounts and GST

Sales and costs posted for you

Exported and retyped

Live in five minutes from a photo of your menu

We set you up ourselves

Yes

What it costs

S$365 a year for every SME AI Office module, no commission

About S$10 a month for the ordering site alone6

Price

Part of Pro 365.
S$365 a year, everything.

F&B comes with Pro 365, alongside every other SME AI Office module. No commission on your orders and no per-order fee. We set every business up ourselves.

Pro 365, monthly

S$39 / month

cancel any time

Every SME AI Office module, F&B included
Unlimited orders, items and recipes, no commission
A login for each person in your team

Pro 365, yearly

S$365 / year

about S$30 a month, billed yearly

Every SME AI Office module, F&B included
No limits, and no cut of what you are paid
Every module we build later

Menu and recipesAll day

Burnt cheesecake, 6 inch · costs S$11.20keep 71%

Laksa, bowl · costs S$2.10keep 70%

Flat white · costs S$0.95keep 79%

Sold onWebsite · Table QR · Counter

What each item costs to make and what you keep, and where each one is sold.

Kitchen displayToday

12 · Jolene · Counter, takeawayMaking

T5 · Table 5, round 2Making

142 · Farid · Website pickup 12pmReady

One queueWebsite, counter and tables

Every order to make today, wherever it came from, oldest first.

Features

Everything in it.

Café

Soft and warm. Serif headings, a cream background and rounded cards.

See it working: Linden Lane

Tavern

Bold and loud. Giant capital headings, a colour header, square buttons, big photos and a Jump to button so customers reach the menu or a booking in one tap.

See it working: Tía

Your website

Two templates and six colours, switched in a click and previewed with your own menu first
A home page, your menu, an order page and table booking, with your photos, story, bestsellers, opening hours, FAQ, reviews and social links
Your front photo always sits right: pick the top, middle or bottom of it to keep, and a long headline fits itself on one line
Your own domain, like yourcafe.sg, connected for you7
The same look all the way through: checkout, the order page, reviews and receipts
Emails in your name, with replies going straight to your own email

Ordering

Pickup or delivery, several pickup points, collection days and times
Choices with prices: sizes, spice levels, add-ons, a message on the cake
A minimum order and free delivery above an amount
Sold out by quantity, and orders closing at your cut-off
PayNow straight to you, and an order page the customer can follow3

The kitchen

Prep list per day, every choice counted
Orders: payment received, ready, collected or delivered
Kitchen display for website, counter and table orders together
Customer screen: "Preparing" and "Ready for collection" numbers
Running low: ingredients your waiting orders will use up

Recipes, ingredients and waste

Ingredients bought as packs, used in grams: a 5 kg bag of rice, a tray of 30 eggs, a litre of milk
A recipe per item, with how many one recipe makes
Cost to make and margin for every item, from what you paid
Taken off your shelf when a payment is confirmed, put back if cancelled
Throw away and count, and see your waste in grams and dollars each month

Tables

Table bookings on your website: party size, only times with room
Seatings like lunch and dinner, with how many people you can seat
Confirmed straight away and emailed, with a link to change or cancel
Seated or no-show on the day, at a glance
Order at the table by QR: rounds to the kitchen, the bill paid at the counter

The counter

A till made for food: your menu, choices, a name to call, eat here or takeaway
Cash with change, PayNow or card, and receipts
Open and close the till, with the cash drawer checked
One menu: each item sold on the website, by table QR or at the counter, as you choose
One stock count: the last bowl of laksa cannot sell twice

Your menu and your customers

Add and change dishes inside F&B: photos, prices, choices, labels, sold out in one tap
Pickup points, delivery, cut-off and closed days, and pausing orders, all on one page
Customers: everybody who has ordered, what they spent and their favourite dishes
Reviews you approve, and asking for one by WhatsApp or email
Discount codes, refunds and receipts, without leaving F&B

Your accounting and your data

Sales in your P&L, online and at the counter, GST worked out4
Cost of making it beside each day's sales, and ingredients on your balance sheet
Customers filed in your Contacts
Export whenever you like, never sold and never used to train anything5

This is not the end
of this module.

Ask for something and it gets built. Every account has a Feedback button that raises a real ticket, read by the person who writes the code. If it would help more than one Singapore food business it goes into the module and lands in every account, usually by the next working day.

Need it to work with a tool you already use? Ask the same way. We check that it can be done and tell you straight. You subscribe, we build the connection, and you try it on your own account. If we cannot make it work, you get your money back.

Before you sign up, [email protected] reaches the same place.

From an SME AI Office customer

“An entry point for a small start-up, without being overwhelming.”

“Looking for an easy way to manage my small business, I came across SME AI Office. This solution has an entry point for a small start-up, not overwhelming, while having more sophisticated features for future scaled-up operations. Had a chance to speak to the founder Kevin and was greatly encouraged that he listens to his clients, big or small, and is always open to see how he can improve the client experience. SME AI Office not only provides a solution, but provides the relationship management as if you are a big corporate. Very glad to chance upon this software.”

Shirley Ong · Pangolin Creatives Pte Ltd

Read every review

It does not stop at the kitchen

The rest of your back office is already here.

An order files its customer in your Contacts. Every sale and what it cost to make go into your P&L, ready for your GST return, without anybody retyping them. Payroll for your part-timers, invoices for catering jobs and your compliance deadlines sit in the same login. It all comes with Pro 365, so none of that costs you a second subscription.

Order placed→ PayNow confirmed→ On the prep list→ Ingredients taken→ Sale and cost in the P&L

That is what a large restaurant group pays six figures for and calls an ERP. Pro 365 is every module for S$365 a year, plus every module we build after you subscribe.

See Pro 365 Read the guide

Questions

Frequently asked.

I am a home baker. Is this too much for me?

No. Start with the website and the prep list, which is most of what a home business needs. Recipes, the counter and tables are there when you want them, and you can ignore them until then.

How much does it cost?

F&B is part of Pro 365, which is every SME AI Office module for S$39 a month, or S$365 a year paid yearly. There is no extra charge for it, no commission and no per-order fee. There is a 14-day trial of the whole system: you can look around straight away, we check you are a real business, usually the same working day, and your 14 days start from there.

What is the difference between F&B and Done for you?

F&B is the self-serve module in Pro 365: you choose a template, set it up yourself with our help, and it comes with every other SME AI Office module. Done for you is the same system set up and looked after by us, built around one restaurant, with its own website design, from S$199 a month. See Done for you.

Can my website run on my own domain?

Yes. Tell us the domain, like yourcafe.sg, and we connect it for you. Your website, checkout and order pages then all run on it. Emails to your customers are sent by us in your business name, and when a customer replies, the reply goes straight to your own email.

How do customers pay?

By PayNow, straight to your bank account, so nothing is taken out of it. You confirm each payment in one tap, or it can be confirmed for you when your bank is connected. At the counter you can also take cash and card.

How do recipes work?

Add your ingredients the way you buy them, like a 1 kg bag of sugar at S$2.40, then give each menu item a recipe in grams: what one recipe uses and how many it makes. You then see what every item costs to make and what you keep, and when you confirm an order's payment, its ingredients come off your shelf.

How do I see my waste?

Write off what you throw away, like a burnt tray or spoilt milk, and now and then weigh what is left and type it in. Anything that left the shelf without going into an order shows up as waste, per ingredient, in grams and in dollars, each month.

Can customers book a table and order at the table?

Yes. Set up your seatings, like dinner at 7pm for 30 people, and your website shows "Book a table" with only the times that have room for the party. Put a QR code on each table and customers can order from their phone in rounds, which go to your kitchen display. They pay at the counter when they are done.

What happens if I leave?

Export your orders, customers and accounts as spreadsheets you can open. There is no exit fee. Your business was never ours.

Stop adding up orders
at midnight.

Put your menu in once, choose your look, and let the prep list, the recipes and the books keep up. Email us and we set you up ourselves.

F&B is part of Pro 365: S$39 a month, cancel any time, or S$365 a year paid yearly, which works out about S$30 a month. Pro 365 includes every SME AI Office module, lifts every limit, and includes every module we build later. F&B is not sold on its own. Set up and built around one restaurant, it is Done for you, from S$199 a month.
Every business, person and figure shown in the screens on this page is invented and illustrative.
Customers pay your business directly by PayNow, and you confirm each payment, or it is confirmed for you with PayNow Auto-Confirm. Nothing is deducted from what you are paid because no payment processor sits in the middle. Card payments are taken at the counter on your own card machine.
Paid orders and counter sales are added to your P&L as sales, and the ingredients they used as cost of sales, on the same day. Ingredients you buy sit on your balance sheet as stock until they are used, thrown away or found missing at a count.
Your records sit in a managed Postgres database on Supabase, running on Amazon Web Services, with customer details encrypted and each business's records kept apart. Under PDPA your business holds the data and we process it on your behalf. A data processing agreement is available on request.
Comparison correct to the best of our knowledge at the time of writing; if a row here is wrong, tell us at [email protected] and it will be corrected.
You keep your domain with whoever you bought it from; we tell you the one setting to add there and connect it on our side. Emails to your customers come from SME AI Office in your business name, with replies going to the email you set in your settings.

Your own ordering website.And the kitchen behind it.

Start at home.Grow into a shop.