Compare · Home food and taking orders
SME AI Office vs Google Forms
Google Forms is a free general form builder many home bakers use for orders; SME AI Office is a free order page built for food pre-orders and PayNow.
Prices checked 30 September 2026
The short answer
Choose Google Forms if you take a handful of orders a month, already work in Google Sheets and want to design every question yourself. It costs nothing with a Google account, and responses can go straight into a spreadsheet.
Choose SME AI Office if you want the order page to do the sums: a PayNow QR with the amount and order number filled in, a daily limit per item, pickup times and tomorrow's prep list. Both are free; SME AI Office takes a small 0.5% fee only on card and automatic PayNow payments.
Side by side
| SME AI Office | Google Forms | |
|---|---|---|
| Price | Free. A small 0.5% platform fee, only on card and automatic PayNow paymentsYour own PayNow QR and cash: no fee | Free with a Google accountGoogle Workspace for business from S$9.40 per user a month, before tax |
| Free plan | Yes, for good. No monthly fee, no card, no cap on orders | Yes, with a personal Google account |
| Built for | Food pre-orders: menu with photos and choices, pickup and delivery, prep list | General forms and surveys, with question types you set up |
| PayNow payment | PayNow QR with the amount and order number filled in; customer taps I have paid | Screenshot by file upload; the buyer must sign in to Google to upload |
| Stopping orders | A daily limit per item; a full day greys out at checkout | Stop by hand, on a close date or at a response limit for the form |
| Where orders go | Orders page by collection day, each with its next step | Responses in the form, or linked to Google Sheets |
| New order alerts | Telegram alerts and emails for each new order and each 'I have paid' | Email notifications for new responses |
Which one fits
SME AI Office fits when
- You want customers to see the total and a PayNow QR for it before they pay.
- You want sold-out days to close themselves and tomorrow's prep list added up for you.
- You want every confirmed order in your accounting without copying from a spreadsheet.
Google Forms fits when
- You take a few orders a month and a simple form is enough.
- You already run everything in Google Sheets and want full control of every question.
- You also collect things other than orders, like sign-ups or surveys.
Free. A small 0.5% platform fee, only on card and automatic PayNow payments.
Questions
Is SME AI Office cheaper than Google Forms in Singapore?
Both are free. Google Forms costs nothing with a personal Google account, and SME AI Office has no monthly fee and no cap on orders. Orders paid by your own PayNow QR cost nothing on SME AI Office; card and automatic PayNow payments carry a small 0.5% platform fee.
Can customers pay by PayNow on a Google Form?
A Google Form can show your PayNow details and ask for a screenshot through a file upload question, but Google requires the person answering to sign in to a Google account to upload a file. SME AI Office shows a PayNow QR with the amount and order number filled in, and the customer taps I have paid when done.
Can I limit how many orders I take each day?
On SME AI Office, yes: set a limit per day for each item, like 20 tins, and a full day greys out at checkout so the customer picks another day. Google Forms can stop accepting responses by hand, on a close date or at a response limit, but the limit is for the whole form.
What is a Singapore alternative to Google Forms for taking food orders?
SME AI Office's Free plan is built for Singapore home food sellers: one order link for Instagram, WhatsApp or Telegram, pickup points and times or delivery days, a PayNow QR with the amount filled in, seasonal pre-orders and tomorrow's prep list. No monthly fee and no cap on orders.
Can I move from Google Forms to SME AI Office?
Yes. Google Forms lets you download responses as a CSV file. Send us that file with your menu, and we set up your products, prices and order page for you, free. Your old form can stay open until you are happy. WhatsApp us on +65 9613 7676 and we help you move it over.
Google Forms facts are from workspace.google.com/products/forms, Google Forms help: file upload questions, Google Forms help: view and manage responses, Google Workspace pricing (Singapore), checked on 30 September 2026. Prices are as shown there. Google Forms is a trademark of Google LLC. SME AI Office is not connected with Google Forms.