Compare · Restaurants and cafés
SME AI Office vs foodpanda
foodpanda is a delivery marketplace with its own riders, paid by commission; SME AI Office is your own ordering website and prep list with no commission.
Prices checked 30 September 2026
The short answer
Choose foodpanda if you want new customers from its app and riders to deliver, and you open at least 4 hours a day, 5 days a week. foodpanda handles payments and customer support for you. SME AI Office brings no customers and has no riders.
Choose SME AI Office if your customers can order from your own website, or you sell by pre-order. SME AI Office is free: orders paid by your PayNow QR cost nothing, and card and automatic PayNow payments carry a small 0.5% fee. With foodpanda, your package's commission comes off every order.
Side by side
| SME AI Office | foodpanda | |
|---|---|---|
| Price | Free. A small 0.5% platform fee, only on card and automatic PayNow paymentsYour own PayNow QR and cash: no fee | Commission on each order, from the package you choose at registrationfoodpanda says packages may be updated from time to time |
| Free plan | Yes, for good. No monthly fee, no card, no cap on orders | No plan tiers listed; you pay commission per order |
| Commission on orders | None. Own PayNow QR free; 0.5% on automated payments on Free, 0% on Pro 365 | Rate shown in your commission package when you register |
| Pre-orders and opening hours | Pre-orders welcome: set collection days, seasonal pre-orders and a daily limit per item | No pre-orders or occasional products; open at least 4 hours a day, 5 days a weekHome chefs and cloud kitchens may apply with documents |
| New customers | None brought to you. You share your own link on Instagram, WhatsApp or Telegram | Listed in the foodpanda app, with access to thousands of new customers, foodpanda says |
| Delivery | Your own driver or a courier you book; no courier integration | foodpanda riders deliver; self collect also offered |
| Payments | Straight to your bank by PayNow QR, or through your own Stripe account | foodpanda takes care of payments and customer support |
| Getting started | Sign up online with email or Google, no card; or WhatsApp us and we set you up | ACRA document, bank proof, dine-in menu and more; approval in 2–5 working days |
Only on SME AI Office
- Free planYes, for good. No monthly fee, no card, no cap on orders
- Pre-orders and opening hoursPre-orders welcome: set collection days, seasonal pre-orders and a daily limit per item
Which one fits
SME AI Office fits when
- You sell by pre-order or on set days, like a home bakery or a festive menu.
- You want to keep the whole order value on orders your own customers place.
- You want a prep list, recipe costs, a counter POS and accounting on the same menu.
foodpanda fits when
- You need new customers who already use the foodpanda app.
- You need riders, and you open at least 4 hours a day, 5 days a week.
- You want foodpanda to handle payments and customer support.
Free. A small 0.5% platform fee, only on card and automatic PayNow payments.
Questions
Is SME AI Office cheaper than foodpanda in Singapore?
For orders your own customers place, yes. SME AI Office is free and takes no commission: orders paid by your own PayNow QR cost nothing, and card and automatic PayNow payments carry a small 0.5% fee, plus Stripe's fee. foodpanda charges commission on each order, at the rate in the package you choose when you register.
Can a home baker taking pre-orders use foodpanda?
foodpanda's partner page says a store must not sell pre-orders or occasional products and must open at least 4 hours a day, 5 days a week, though home chefs and cloud kitchens can apply with documents. SME AI Office is built for pre-orders: collection days, seasonal pre-orders that open and close on dates, and a daily limit per item.
Does SME AI Office deliver like foodpanda?
No. SME AI Office has no riders and no courier integration, and it does not bring you new customers. You deliver with your own driver or a courier you book, at one price or priced by distance. foodpanda riders deliver for you and its app shows your menu to its customers.
What is a commission-free alternative to foodpanda in Singapore?
SME AI Office's F&B ordering website is free, with no commission and no cap on orders. Customers pay by a PayNow QR with the amount and order number filled in, straight to your bank. You also get a daily prep list, recipes with the cost of each dish, table QR ordering and a counter POS, all on one menu.
Can I move from foodpanda to SME AI Office?
Yes, and you can keep foodpanda too. Send us your foodpanda store link or your menu, and we copy your dishes, prices and photos across and set up your ordering website, free. WhatsApp us on +65 9613 7676 and we help you move it over.
foodpanda facts are from partner.foodpanda.sg, checked on 30 September 2026. Prices are as shown there. foodpanda is a trademark of Delivery Hero SE. SME AI Office is not connected with foodpanda.