Compare · Customers and CRM
SME AI Office vs Pipedrive
Pipedrive is a deal-pipeline CRM for sales teams; SME AI Office is a Singapore back office whose free CRM shares one address book with invoices, bookings and orders.
Prices checked 30 September 2026
The short answer
Choose Pipedrive if selling is your main job and you want a deal pipeline with email and calendar sync, automated follow-ups, 500+ integrations and add-ons for lead capture and email campaigns. It suits a sales team closing deals every week.
Choose SME AI Office if you want a simple lead board beside your invoices, bookings and accounting. Pipedrive Lite for three seats is US$504 a year. SME AI Office is free with no per-user fee, with a small 0.5% fee only on card and automatic PayNow payments.
Side by side
| SME AI Office | Pipedrive | |
|---|---|---|
| Price | Free. A small 0.5% platform fee, only on card and automatic PayNow paymentsYour own PayNow QR and cash: no fee | Lite US$14 a seat a month, billed yearlyUS$168 a seat a year. Prices shown before VAT |
| Free plan | Yes, for good. Unlimited contacts, lead board, follow-ups and CSV import | No free plan. 14-day free trial, no card needed |
| Users | Free is the owner only. Pro 365 adds team logins with no per-user fee | Priced per seat |
| Pipeline | A board of stages you name, one card per customer (not per deal), with follow-up dates | Deal pipeline at the centre of every plan |
| Automated follow-ups | Follow-up dates you set, shown on your dashboard on the day | Growth, US$39 a seat a month: automated emails and follow-ups |
| Email marketing | Not built in. No email marketing or sales sequences | Campaigns add-on, from $13.33 a month |
| Customers filed for you | Customers filed for you from bookings, shop orders and invoices; suppliers from scanned receipts | Calendar and contact sync; 500+ integrations |
| What else is in it | Accounting, invoicing, POS, bookings and online shop; payroll, CPF and GST on Pro 365 | Add-ons for lead capture, projects, documents and web visitors |
Only on SME AI Office
- Free planYes, for good. Unlimited contacts, lead board, follow-ups and CSV import
Which one fits
SME AI Office fits when
- You want a lead board and follow-ups beside your invoices and bookings
- You want accounting, invoicing with PayNow and payroll in the same place
- You want one yearly price for the whole team, not per seat
Pipedrive fits when
- Selling is your main job and you track many deals by value and stage
- You want automated follow-up emails and email campaigns
- You rely on integrations with other sales tools
Free. A small 0.5% platform fee, only on card and automatic PayNow payments.
Questions
Is SME AI Office cheaper than Pipedrive in Singapore?
Yes. Pipedrive has no free plan, and Lite is US$14 a seat a month billed yearly, or US$168 a seat a year. SME AI Office's CRM is free with unlimited contacts and no per-seat fee. A small 0.5% fee applies only to card and automatic PayNow payments; your own PayNow QR and cash cost nothing.
What is a free alternative to Pipedrive in Singapore?
SME AI Office has a free CRM for Singapore small businesses: stages you name on a drag-and-drop board, follow-up dates, a log of calls, meetings and WhatsApp chats, and CSV import. Customers who book, order or get an invoice are filed for you.
Does SME AI Office track deals like Pipedrive?
Not in the same way. SME AI Office moves each customer through stages you name, one card per customer, with any amount they still owe. It does not track separate deals with values. Pipedrive is built around a deal pipeline, which suits a team selling many deals.
Can I move from Pipedrive to SME AI Office?
Yes. Pipedrive exports your data as CSV or Excel files. Import the people as a CSV into SME AI Office's contact list, where possible duplicates are flagged for you. WhatsApp us on +65 9613 7676 and we help you move it over.
Does SME AI Office send email campaigns like Pipedrive?
No. SME AI Office has no email marketing or sales sequences. Pipedrive sells email campaigns as the Campaigns add-on, from $13.33 a month, and automates follow-up emails on its Growth plan.
Pipedrive facts are from pipedrive.com/en/pricing, Pipedrive help: exporting data, checked on 30 September 2026. Prices are as shown there, including any shown only as “$” with no currency. Pipedrive is a trademark of its owner. SME AI Office is not connected with Pipedrive.