Compare · Customers and CRM
SME AI Office vs monday.com
monday CRM is a sales CRM priced per seat, with AI agents. SME AI Office is a Singapore back office whose free CRM shares one address book with your invoices.
Prices checked 30 September 2026
The short answer
Choose monday.com if you run a sales team that needs pipelines, automations, AI agents and dashboards, and you are happy to pay per seat. monday CRM Basic is $12 a seat a month billed yearly, and there is a 14-day free trial.
Choose SME AI Office if you want a simple lead board, follow-ups and every customer's invoices, bookings and payments on one record, free. There is no monthly fee, only a small 0.5% fee on card and automatic PayNow payments. monday CRM Basic is $144 a seat a year.
Side by side
| SME AI Office | monday.com | |
|---|---|---|
| Price | Free. A small 0.5% platform fee, only on card and automatic PayNow paymentsYour own PayNow QR and cash: no fee | Basic $12 a seat a month, billed yearly$18 billed monthly. Before tax; price set by billing country |
| Free plan | Yes, for good. Lead board, follow-ups, unlimited contacts | No free CRM plan. Free trial, 14 daysmonday.com work management has a free plan for up to 2 seats |
| Per-user fee | None. Team logins on Pro 365 | Priced per seat |
| Contacts | Unlimited, no per-contact charge | 1,000 active contacts and deals on Basic, 10,000 on Standard |
| Quotes and invoices | 10 invoices a month free, unlimited on Pro 365, with a PayNow QR | 20 a month on Basic, 50 on Standard |
| Pipeline | Stages you name, cards you drag, follow-up dates, birthdays | Boards for leads, contacts and deals, with dashboards |
| Customer history | Invoices, bookings and payments on one record, filed for you | Leads, contacts and deals on boards |
| AI | AI assistant over your own numbers on Pro 365 | AI agents from Standard, $17 a seat billed yearlyOutreach caller, lead sourcer, meeting notes |
| Email sequences | Not built in | Centralised comms hub from Standard |
Only on SME AI Office
- Free planYes, for good. Lead board, follow-ups, unlimited contacts
Which one fits
SME AI Office fits when
- You are a small business and want a free CRM with no per-seat or per-contact charge.
- You want bookings, orders and invoices to file the customer for you.
- You want your CRM in the same place as your accounts, GST and payroll.
monday.com fits when
- You run a sales team that needs automations, AI agents and custom dashboards.
- You already use monday.com boards for projects.
- You need iOS and Android apps for your sales team.
Free. A small 0.5% platform fee, only on card and automatic PayNow payments.
Questions
Is SME AI Office cheaper than monday.com in Singapore?
For a CRM, yes. SME AI Office's CRM is free, with unlimited contacts and no per-seat fee. monday CRM Basic is $12 a seat a month billed yearly, or $18 monthly, before tax. SME AI Office's only charge is a small 0.5% fee on card and automatic PayNow payments.
Is there a free version of monday CRM?
monday.com says its CRM can be tried free for 14 days, then needs a paid plan. Its work management product has a free plan for up to two seats. SME AI Office's CRM is free for good, with the lead board, follow-ups, conversation log and CSV import.
What is a free alternative to monday CRM for a Singapore small business?
SME AI Office has a free CRM: a lead board with stages you name, follow-up dates, a log of calls and WhatsApp chats, and one address book shared with your invoices, bookings and orders. Contacts are unlimited, with no per-contact charge.
Does SME AI Office have AI agents and email sequences like monday CRM?
No. SME AI Office has no email marketing, sales sequences or AI calling agents. Pro 365 includes an AI assistant that answers questions about your own numbers. monday CRM offers AI agents from its Standard plan.
Can I move from monday.com to SME AI Office?
Yes. Export your boards from monday.com, then WhatsApp us on +65 9613 7676 and we help you move it over. Contacts can also be imported from CSV, and duplicates are flagged for you.
monday.com facts are from monday.com/crm/pricing, monday.com/pricing, checked on 30 September 2026. Prices are as shown there, including any shown only as “$” with no currency. monday.com is a trademark of monday.com Ltd.. SME AI Office is not connected with monday.com.